Privacy Policy - Techxot
Introduction
Techxot Software Private Limited ("Techxot", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit www.techxot.com, contact us, request our services, subscribe to our communications, or apply for employment.
For personal information collected through this website, Techxot acts as the Data Controller. Where we process personal information solely on behalf of our clients while delivering our services, we act as a Data Processor in accordance with applicable contractual agreements.
Information We Collect
We may collect the following categories of personal information:
Contact Information: Name, business email address, phone number, company name, job title, and other information you voluntarily provide through our contact forms or consultation requests.
Recruitment Information: Resume/CV, employment history, qualifications, and other information submitted as part of a job application.
Communications: Information you provide when contacting us via email, phone, social media, or other communication channels.
Technical and Usage Information: When you visit our website, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device information, operating system, pages visited, referring website, and usage data through server logs, cookies, and analytics technologies.
We do not intentionally collect sensitive personal information unless it is necessary for recruitment, contractual obligations, or required by applicable law.
How We Use Your Information
We use your personal information to:
Respond to enquiries and consultation requests.
Deliver, maintain, and improve our services.
Process job applications and recruitment activities.
Send newsletters, updates, and marketing communications where permitted by law.
Maintain the security and performance of our website and systems.
Comply with legal, regulatory, and contractual obligations.
Protect the rights, property, and security of Techxot, our clients, and users.
We do not sell or rent your personal information.
Legal Basis for Processing
Where applicable under GDPR and similar privacy laws, we process personal information based on one or more of the following legal bases:
Your consent.
Performance of a contract or steps prior to entering into a contract.
Our legitimate business interests.
Compliance with legal obligations.
Cookies and Analytics
We use cookies and similar technologies to operate, secure, and improve our website, understand visitor interactions, and enhance user experience.
Where required by applicable law, we obtain your consent before placing non-essential cookies on your device. You can manage or withdraw your cookie preferences through our cookie banner or your browser settings.
Our website may use third-party analytics services, such as Google Analytics, to help us understand website usage and improve our services. These providers process information in accordance with their own privacy policies.
Sharing Your Information
We do not sell or trade your personal information.
We may share your information with:
Trusted third-party service providers, including hosting, CRM, email, analytics, and IT support providers.
Professional advisers, auditors, or legal representatives.
Government or regulatory authorities where required by law.
Successors in connection with a merger, acquisition, or business restructuring.
Other parties where you have provided your consent.
All third parties are required to protect your personal information and process it only for authorized purposes.
International Data Transfers
As Techxot provides services to clients globally, your personal information may be transferred to or processed in countries outside your country of residence.
Where required by applicable law, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms, to ensure your personal information remains protected.
Data Security
We maintain appropriate technical and organisational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures include secure infrastructure, encryption in transit, access controls, employee security awareness practices, and ongoing security monitoring.
Techxot is ISO 27001 certified and maintains an Information Security Management System (ISMS) to safeguard customer and business information.
While we take reasonable steps to safeguard your information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law, contractual obligations, or regulatory requirements.
When personal information is no longer required, it is securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Access your personal information.
Correct inaccurate or incomplete information.
Request deletion of your personal information.
Restrict or object to certain processing activities.
Withdraw consent where processing is based on consent.
Request data portability where applicable.
Opt out of marketing communications.
Lodge a complaint with your local data protection authority.
To exercise your privacy rights, please contact us at info@techxot.com.
Recruitment Information
Information submitted as part of a job application is used solely for recruitment purposes and retained only for as long as reasonably necessary unless a longer retention period is required by law or you consent to being considered for future opportunities.
AI and Customer Information
Where Techxot provides AI-enabled services or solutions, customer information is processed only in accordance with customer instructions, contractual commitments, and applicable data protection laws.
We do not use customer confidential information to train publicly available AI models without the customer's explicit authorization.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites and encourage you to review their respective privacy policies before providing any personal information.
Children's Privacy
Our website and services are intended for business users and are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
The latest version will always be available on this page with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Techxot Software Private Limited
Email: info@techxot.com
Phone: +91 88051 00099
Website: https://www.techxot.com
Global Presence: India | Australia | United States