AI Agent for Multilingual Content Translation

Overview

A global leader in industrial manufacturing, with over a century of innovation in the chemical solutions, sought to modernize its digital content translation workflows. With a strong commitment to global customer engagement, the organization aimed to streamline the localization of content across multiple languages and digital touchpoints.

Challenges

The company’s translation process was heavily manual, inefficient, and difficult to scale:

• Manual content translation:
  Each Sitecore page required field-by-field translation and individual review to ensure linguistic and brand accuracy.

• Repetitive tasks:
  Brand guidelines and terminology had to be re-entered for each batch, often using Excel uploads and copy-paste workflows.

• Inefficient time-to-market:
  The slow process delayed multilingual page launches, limiting the company's ability to deliver timely updates to global audiences.

• Inconsistent brand messaging:
  Human error and lack of automation led to variations in tone and terminology across regions.

Impact

We developed a GenAI-powered connector that acts as an intelligent translation agent, seamlessly integrating with Sitecore to automate and accelerate the localization process.

• Faster Translation Cycles:
  Automated workflows drastically reduced time spent on manual translation and review.

• Scalability Unlocked:
  The AI agent enabled bulk translation of pages while preserving formatting and component structure, making enterprise-scale rollouts feasible.

• Significant Reduction in Manual Effort:
  Content teams were freed from repetitive, low-value tasks, allowing them to focus on strategy and quality control.

• Accelerated Time-to-Market:
  Localized content could be published faster, ensuring timely engagement with global audiences.

• Consistent Brand Voice:
  Integrated brand guidelines and dynamic term memory ensured uniform tone, style, and terminology across all languages.

• Future-Ready Localization:
  The AI agent provides a sustainable foundation for continuous global expansion and multilingual content delivery at scale.